At BusinessDefaulters.com ("we", "us", or "our"), we are committed to protecting the privacy, confidentiality, and security of our users and business partners. This Privacy Policy outlines how we collect, store, process, and safeguard your personal and business information in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP Act), India.
1. Information We Collect
We collect information to provide our risk assessment, GST verification, and B2B defaulter reporting services:
Account & Lead Information: When you register or submit an inquiry through our website, ads (including Meta/Facebook/Instagram Lead Ads), or partner channels, we collect your Full Name, Mobile/WhatsApp Phone Number, Email Address, Business/Company Name, and Trade Role.
Business Verification Data: GSTIN, PAN, Business Address, Registered Office details, and industry category for risk verification.
Reporting Data: Legitimate B2B default records, invoice copies, overdue amount records, and transaction histories submitted by registered businesses for default reporting.
Usage & Device Information: IP address, device type, browser, and navigation patterns collected via cookies or analytics to improve system security and detect fraudulent activity.
2. How We Use Your Information
Your information is used strictly for legitimate business purposes:
To evaluate and deliver business creditworthiness and risk assessment scores.
To verify identity and activate your BusinessDefaulters account.
To contact you via phone call, SMS, WhatsApp, or email regarding your inquiry, demo request, or account setup.
To prevent fraudulent commercial transactions, false reporting, and unauthorized access.
To comply with statutory legal and regulatory requirements.
3. Data Protection & Security
We implement industry-grade technical and organizational security measures, including 256-bit SSL encryption in transit and secure database storage. We do not sell, rent, or trade your personal or contact information to any third-party marketing companies.
4. Third-Party Services & Advertising
We may utilize trusted third-party service providers (such as Meta Ads, Google Analytics, SMS/WhatsApp gateways, and cloud hosting infrastructure) to communicate with you and maintain our application. These providers process data under strict data protection and confidentiality agreements.
When you submit a lead through Meta (Facebook/Instagram) Instant Forms, your information is transmitted securely to BusinessDefaulters solely to process your service request.
5. Your Rights & Choices
As a user, you have the right to:
Request access to the personal data we hold about you.
Request correction or rectification of any inaccurate information.
Opt out of promotional communications at any time by contacting our support team.
Request deletion of your account and associated personal data, subject to legal record retention requirements.
6. Contact Us & Grievance Officer
If you have any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please contact us: